FAQs2018-05-15T07:34:11+00:00

FAQs

Office visits are not covered – those are out of pocket on the day of the visit, although upon request we can provide patients with a superbill (containing CPT and ICD-9 codes) which you can submit to your insurance company directly. We cannot guarantee that the insurance company will cover all or even part of the visit and supplements. However, most insurance companies and policies will cover basic labs and imaging.

Basic labs are those your primary care physician would likely run; some specialty labs (usually these are neurotransmitter tests, food allergy panels, stool cultures, and heavy metal tests) are also out of pocket, or they may be covered partially by insurance.

We cannot guarantee that your insurance company will cover lab tests (or imaging), even if we send you to traditional labs such as LabCorp or SonoraQuest to have them done. It is your responsibility to check with your insurance company and make sure tests will be covered, as every insurance policy is different.

Additionally most insurance companies will cover prescription drugs. Again, it is the patient responsibility to verify this.

At this time naturopathic doctors are not recognized by Medicare, Tricare, or AHCCCS.

Medications are usually covered by insurance, as mentioned above. Supplements are not included. We do our best to keep the supplements prescribed to a minimum and prices as low as possible. We carry a selection of supplements at the office, as well as our online store (these are shipped to you directly). Others are available at your local health food stores.

Yes. We refer patients for labs regularly, when needed, as well as for ultrasounds, MRIs, CTs, and x-rays when appropriate.

Our current understanding of the law is that doctors are required to see their patients once a year in order to establish care, so that physical exams may be performed if necessary. Therefore, the first visit needs to be in person. After that we can continue via VSEE for subsequent visits until the following year. Should physical exams be necessary during that time we may refer you to another doctor in your area, and any labs or imaging will be faxed to a local lab or technician as well.

No. We keep our prices low for the value delivered because we believe naturopathic medicine should be available to as many people as possible!

For simple questions regarding a current treatment plan, you are welcome to call our office coordinator at 520-261-5790 and relay your question to the doctors through her — she usually will get back to you within a day or two. More extensive questions, new prescriptions, or changes in prescription dosing will require a follow-up appointment. Unfortunately the doctors are not available in between appointments for phone calls from patients.

We do keep acute slots available at the end of each day for existing patients’ emergent situations. These will be charged at 1.5x the normal rate, in order to ensure that they are kept open only for true acute cases and emergencies. Once those slots are gone, we will refer you to Urgent Care.

We do not, although we do occasionally prescribe CBD oil.

Please download, print, and complete the New Patient Intake Form before your visit, otherwise be sure to arrive at least 15 minutes early to complete it before your appointment. Please also bring any recent labs and imaging you may have, and a list of any medications and supplements you may be taking.

DOWNLOAD FORM

Yes, we offer free 15 minute phone consultations with prospective patients.  This is a time for us to get to know each other primarily, and discuss general approaches we might take to your case.

To schedule an appointment or initial consult, please call 520-261-5790 and the office coordinator will assist you.

Alternatively, you can fill out our online form to request an appointment via email.

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Our clinic is located at 2262 W Magee Rd, Suite 100, Tucson, AZ 85742. You’ll find us at the intersection of Magee and La Cholla, on the northwest corner.

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